General Terms and Conditions
1) Scope of Application
1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of “Wigs for Men” (hereinafter referred to as "Seller”) shall apply to all contracts concluded between a consumer or a trader (hereinafter referred to as "Client”) and the Seller relating to all goods and/or services presented in the Seller's online shop. The inclusion of the Client’s own conditions is herewith objected to, unless other terms have been stipulated.
1.3 A consumer pursuant to these GTC is any natural person concluding a legal transaction for a purpose attributed neither to a mainly commercial nor a self-employed occupational activity. A trader pursuant to these GTC is any natural or legal person or partnership with legal capacity acting in the performance of a commercial or self-employed occupational activity when concluding a legal transaction.
2) Offer and binding contract
2.1 The product descriptions in the Seller’s online shop do not constitute binding offers on the part of the Seller, but merely serve the purpose of enabling the Client to make a offer to the Seller by using the order button.
2.2 The Client does not buy a good by using the order-form. Buy using the “order” button the Client is only submitting a buy OFFER via the online order form to the Seller.
2.3 The Seller may accept or decline the Client’s. If the Seller accepts the Client’s offer the contract becomes binding for the Client. Should the Seller not react to the Client’s offer within 3 workdays this is equal to rejecting the offer with the effect that the Client is no longer bound by his statement of intent to buy a product. Should the Client already have paid money to the Seller this will, in this case, be paid back latest within 30 workdays after declining the Client’s offer.
2.6 When submitting an offer via the Seller's online order form, the text of the contract is stored by the Seller after the order has been sent. The Seller must not make the contract text accessible beyond to the public or third parties.
2.7 Prior to submitting a “buy intent” via the Seller’s online order form, the Client must check for input errors by reading the information displayed on the screen carefully. Non-successful deliveries due to false Client’s data may result in the Clients right to get paid money back if the Client can proof beyond doubt in front of a court in São Paulo (Brazil) that he really did not receive a payed and shipped good. In such case the Client will get back the money paid for the product, however a fee of at least US-$ 45 will be kept by the Seller for his time and expenses.
2.8 Only statements in English are valid.
2.9 Order processing and contacting usually takes place via e-mail or automated order processing. It is the Client’s responsibility to ensure that all data & addresses he/she provides are accurate. In particular, it is the Client`s responsibility, if spam-filters are used, to ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller with the order processing can and will be noticed.
3) Right to Cancel
3.1 The Client is not entitled to the right to cancel a buy after a product has been shipped to him.
3.2 Detailed legal information about the right to cancel are provided by the laws of Brazil.
4) Prices and Payment Conditions
4.1 Unless otherwise stated in the Seller’s product description, prices indicated include a shipping fee of max. US-$ 20. Additional shipping fees, custom or sales taxes may have to be payed by the client. These costs depend on the local rules of the Client’s place of residence and must be paid fully by him/her.
4.2 Payments are possible through PayPal only. No other payment method will be accepted.
4.5 If the payment method "PayPal direct debit" is selected, PayPal collects the invoice amount from the customer's bank account on behalf of the Seller after a SEPA direct debit mandate has been issued, but not before the deadline for pre-notification has expired. Pre-notification means any communication (e. g. invoice, policy, contract) to the Client announcing a debit via SEPA direct debit. If the direct debit is not honored due to insufficient account coverage or due to the indication of an incorrect bank account, or if the Client objects to the debit, even though he is not entitled to do so, the Client shall bear the fees arising from the reversal of the respective bank, if he is responsible for this.
In case the client has no PayPal account, the conditions applicable for payments without PayPal account will be effective. They can be viewed at: https://www.paypal.com
5) Shipment & Delivery Conditions
5.1 Goods are delivered by DHL to the delivery address provided by the Client. During the processing of the transaction, the delivery address indicated in the Seller’s order processing is decisive. However, in case the Client selects the payment method PayPal, the delivery address deposited with PayPal at the date of payment may be decisive. It is the client’s duty to clarify clearly and without being asked to which address he/she wants the good to be delivered.
5.2 Should the assigned transport company return the goods to the Seller because delivery to the Client was not possible the Client bears the entire fees for the unsuccessful delivery plus an office-fee of US-$ 75.
5.3 If the product (wig) is seized and destroyed by customs, we will NOT (in no way, shape, or form) be responsible for the loss, a lost product, or shipping cost. No refunds! No replacement shippings!
5.4 We do not promise a specific delivery date, but we will make every effort to ship quickly once we have accepted the prospective buyer's offer. We have no control over any delays of delivery by DHL.
6) Reservation of Proprietary Rights
7) Warranty/Guarantee & Returns
All goods (wigs etc.) leave the Seller’s place in an acceptable quality. The goods on offer (wigs) are a particularly sensitive product that can easily be damaged during transport or by improper unpacking. A replacement or refund will therefore only be granted if the Client can prove beyond reasonable doubt in a court of law in São Paulo, Brazil, that the goods were shipped by the Seller in a defective condition. Otherwise returns or compensations are not possible/granted. What is more, returns of a cosmetic and/or hygiene product (like a wig) are against hygiene regulations in many nations, states or regions in order to prevent the transmission of infectious diseases.
8) Sales tax(es)/VAT
Independent from where the Client places his/her request for an order, he/she do business with the Seller’s sales office in Wilton Manors, Florida, United States of America. Therefore the Client has to pay 7% sales tax/VAT on top of the wig price. Should the Client’s state or nation have other tax regulation with taxes higher or lower than 7%, the following rules applies: if the sales tax/VAT is lower at the place where the Client sent his/her order request from the difference will, in accordance with the laws of the State of Florida, NOT be reimbursed. If the sales tax/VAT is higher than 7% at the place where the Client sent his/her request for an order from, it is his/her duty to pay the difference to his/her local tax authority if this is mandatory at that location. This issue is entirely the Client’s responsibility since the Seller cannot know all tax rules of all nations, states or cities. Same applies to the laws and rules at the shipping address the Client provides.
9) Customs and Fees Warning
Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always the Client’s responsibility to clear customs and pay the relevant custom duties. In most countries Clients have to pay taxes or duties on imported goods. The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country. The sole responsibility and all risks are therefore with the Client. Therefore, we cannot, and will not, offer advice about taxes rgd. any country. It is the Client’s responsibility to find out these information and his/her legal obligations before buying a product from the Seller. If Clients have to pay import taxes and/or additional duties, fees, taxes, etc., then they will have to pay these to the courier upon receipt of the package(s), or at a local authority’s office. The Seller can't calculate this for the Client or even cannot pre-pay it. If the Client is drop-shipping or sending a gift item to someone, please make sure to be aware of the possibility of having to pay taxes when receiving the goods.
Wigs are hygiene goods. Returns are therefore never allowed.
Wigs are not a toy and should be kept out of the reach of children. Moreover, please do not buy wigs for helpless persons or persons in need of care. Attention: Wigs, like almost all clothing and hygiene products, are NOT fireproof. When using a wig, we expect common sense from our customers and accept no liability in any way, shape, or form for any damage caused directly or indirectly by a wig purchased from us.
12) Applicable Law
The law of Brazil (São Paulo) shall apply to all legal relationships between the parties.
13) Place of Jurisdiction
Guaratinguetá, São Paulo, Brazil
Wigs for Men
A RAB Test Enterprise
Rua São Geraldo Rufino Alves Santos 795
Web Shop Solutions
1303-248 Daxue Road
Central Sales Office
Wilton Manors, FL
United States of America
Design Management & Shipping Office
Mannheim, DE & Maastricht, NL